Please read these Terms of Service ("Terms") carefully before using the SpineElevate mobile application ("App", "Service"). By downloading or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
1. Provider
The App is provided by:
Finn Strehl
Kaiser-Friedrich-Ring 142
40547 Düsseldorf, Germany
Email: strehldevs@gmail.com
2. Description of Service
SpineElevate is a mobile application that provides personalized, physiotherapist-designed spine and back exercises to help users reduce pain and improve posture and mobility. The App offers:
- A personalized exercise plan based on your onboarding answers
- A library of guided exercises targeting neck, shoulders, upper back, lower back, and full body
- Session tracking, streaks, and progress monitoring
- Daily reminders (optional)
- Optional subscription ("Pro") unlocking additional features
3. Eligibility
You must be at least 16 years old to use the App. By using the App, you represent that you meet this age requirement. If you are under 18, you should review these Terms with a parent or guardian.
4. Account and Data
SpineElevate does not require account registration. Your exercise history, onboarding answers, and progress data are stored locally on your device. You are solely responsible for maintaining the security of your device and for all use of the App.
5. Subscriptions and Payments
5.1 Free tier
The free version of the App provides access to a basic exercise plan and a limited selection of exercises. The free tier is available indefinitely.
5.2 Pro subscription
The Pro subscription unlocks the full feature set, including:
- All 24+ premium exercises
- Personalized daily routines
- Advanced progress analytics
- Smart daily reminders
- No advertisements
5.3 Billing
Pro subscriptions are offered on weekly, monthly, and annual bases and are processed by Google Play. Prices are displayed in the App at the time of purchase and are subject to your local currency and applicable taxes. By subscribing, you authorise the recurring charge shown in the App.
- Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before the renewal date.
- A 7-day free trial may be offered; if not cancelled before the trial ends, it converts to a paid subscription.
- You can manage and cancel your subscription at any time in your Google Play account settings under "Subscriptions".
- Cancellation takes effect at the end of the current billing period. You retain Pro access until then.
5.4 Refunds
Subscription payments are processed by Google Play. Refund requests must be submitted through Google Play's standard refund process at play.google.com/store/account/subscriptions. We have no ability to process refunds directly. Google Play's refund policy applies.
5.5 Price changes
We reserve the right to change subscription prices. If we change the price of your current subscription plan, we will provide reasonable notice. Continued use after the effective date of a price change constitutes acceptance.
6. Acceptable Use
You agree not to:
- Use the App for any unlawful purpose or in violation of any applicable law
- Attempt to reverse engineer, decompile, or extract source code from the App
- Use the App in a way that could cause injury to yourself or others
- Attempt to access, tamper with, or disrupt the App's infrastructure
- Share, resell, or sublicense your Pro subscription
7. Intellectual Property
All intellectual property in the App, including the software, design, exercise content, branding, and exercise instructions, is owned by or licensed to the Provider. Nothing in these Terms transfers any intellectual property rights to you.
8. Disclaimer of Warranties
The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the App will be uninterrupted or error-free, or that following any exercise routine will achieve specific results. Individual outcomes vary based on consistency, physical condition, and other personal factors.
9. Limitation of Liability
To the maximum extent permitted by applicable law, the Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the App, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising under or in connection with these Terms shall not exceed the amount you paid for the App or any subscription in the 12 months preceding the claim.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable German law (including §§ 305 et seq. BGB).
10. Health Disclaimer
Exercise involves inherent risk. By using the App, you acknowledge that you are voluntarily participating in exercise activities and assume all risks associated with doing so. Always consult a doctor or qualified physiotherapist if you have a medical condition, recent injury, or chronic pain before beginning any exercise programme.
11. Privacy
Our Privacy Policy, available at spineelevate.app/privacy, governs how we collect and use your data and forms part of these Terms.
12. Third-Party Services
The App uses third-party services including RevenueCat and Google Play. Your use of the App is also subject to those services' terms and policies where applicable. We are not responsible for the acts or omissions of these third parties.
13. Modifications to the Service
We reserve the right to modify, suspend, or discontinue any part of the App at any time without notice. We will make reasonable efforts to maintain continuity of the Pro subscription features you have paid for.
14. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via the App or our website. Continued use of the App after changes take effect constitutes your acceptance of the revised Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Federal Republic of Germany, excluding conflict of law provisions and the UN Convention on Contracts for the International Sale of Goods (CISG).
For disputes with consumers within the EU, the European Commission provides an online dispute resolution platform available at ec.europa.eu/consumers/odr. Our email address for this purpose is: strehldevs@gmail.com. We are not obligated to participate in alternative dispute resolution proceedings but will consider them on a case-by-case basis.
If you are a consumer resident in Germany, any mandatory consumer protection provisions of German law that provide you with more favourable rights shall apply regardless of the chosen law.
16. Contact
Finn Strehl
Email: strehldevs@gmail.com
Address: Kaiser-Friedrich-Ring 142, 40547 Düsseldorf, Germany
These Terms were written in English. In the event of a conflict between this English version and any translated version, the English version shall prevail. Consumers in Germany may rely on mandatory German consumer protection law where applicable.